Training Application

Culver’s “Train the Trainer”

The Opportunity Space

Culver’s is a Wisconsin-based, midwestern-born burger-and-dessert concept that’s swept large swaths of the country since its humble origins in 1984. Boasting a juicy and delicious ButterBurger and fresh-made Frozen Custard, Culver’s guests are delighted time and again with tasty treats served by smiling faces!

Those smiling faces are often young, many of whom are getting their professional lives started with their very first jobs. Getting everyone on board and honing their expertise can be a daunting experience. Culver’s has a rich space full of training materials and methodologies, but nothing that currently bands them all together on the individual level. Training progress is often charted on paper, cluttering already-limited office space with binders, loose-leaf sheets of paper, or posters littering the walls in the back-of-house, often competing for the attention of those who walk by with legal need-to-knows, general updates, and more.

My own experience in Culver’s leadership lasted more than twenty years, and often my roles would revolve around training and development. Now that I’m in my next chapter, I was given an opportunity to design a solution in a problem space that I’ve always dreamed could be provided — an app that bands together a novel in-one-place system for feedback and status-checking along with already-existing training guides, videos, and planning tools.

Designed specifically for Culver’s, this app shares a common title in the training and development space: Train the Trainer.

The Final Solution

The goal for the final product is a clean look — something intuitive, providing progressive disclosure so as not to overwhelm the user by making to-do’s out of the to-do list. After selecting the trainee, trainers can easily review progress, view past and upcoming training schedules, as well as access training guides and helpful videos within a few easy taps!

Ideation